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Privacy Policy

In compliance with the General Data Protection Regulation (GDPR) EU 2016/679 and Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

1. Data controller

2. Data we collect

We only collect the data you provide voluntarily through our contact forms:

  • Name
  • Email address
  • Company name (optional)
  • Description of your enquiry or project

3. Purpose of the processing

Your data is used exclusively to:

  • Respond to your contact request or free diagnosis
  • Send you the requested commercial proposal
  • Manage the contractual relationship if a project begins
  • Send you commercial communications only if you have given your express consent

4. Legal basis

The processing of your data is based on:

  • Consent: when you send us the contact form
  • Legitimate interest: to respond to commercial enquiries
  • Contractual performance: when a project is formalised

5. Data retention

Your data will be kept for as long as necessary for the purpose for which it was collected, and thereafter for the legally established periods. If no commercial relationship begins, contact data will be deleted within a maximum of 12 months.

6. Recipients

We do not share your data with third parties, except where required by law. We use third-party services for the operation of the website (hosting, form delivery) that may act as data processors under the appropriate safeguards.

7. Your rights

You can exercise the following rights at any time by sending an email to info@upiasolutions.com:

  • Access: find out which of your data we process
  • Rectification: correct inaccurate data
  • Erasure: request the deletion of your data
  • Objection: object to the processing of your data
  • Portability: receive your data in a structured format
  • Restriction: request the restriction of the processing

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Cookies

This website uses technical cookies necessary for its operation and analytics cookies to measure traffic. You can manage your cookie preferences at any time. For more information, see our cookie banner.

9. Security

We apply technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Communication with our website takes place over the encrypted HTTPS protocol.

10. Modifications

We reserve the right to modify this privacy policy to adapt it to legislative or case-law changes. We recommend that you review it periodically.

Last updated: March 2026